Hospital Discharge Checklist
Your loved one is being discharged and you have limited time. Use this checklist to make sure nothing falls through the cracks.
Equipment to Request Before Discharge
Before your loved one leaves the hospital, ask the discharge planner or case manager for these items. Getting them ordered from the hospital is faster than arranging them yourself afterward.
Hospital bed (adjustable) — if needed for home
Medicare Part B covers if medically necessary with a doctor's written order
Walker or rollator — measured to correct height
Physical therapist on staff should fit this before discharge
Wheelchair (manual or power) — if mobility is limited
Requires face-to-face evaluation and written order from the treating physician
Commode chair or raised toilet seat
Reduces fall risk; often provided by hospital supply before discharge
Shower chair or bench
Critical for fall prevention — ask specifically, hospitals often have them
Grab bars (bathroom, hallway)
Hospital may not install, but can provide a list of vendors
Oxygen equipment — if oxygen levels were an issue
Requires ABG results or pulse ox readings documented in chart
CPAP or BiPAP machine — if prescribed during stay
Hospital may provide a loaner or arrange through a DME supplier
Wound care supplies (dressings, compression, etc.)
Get enough for at least 2 weeks; ask what exact products to buy if running out
Medication management tools (pill organizer, blister packs)
Especially important after anesthesia or cardiac events
Questions to Ask the Discharge Planner
You have a right to ask these questions. If you don't get a clear answer, ask again — or ask to speak with a patient advocate.
What is the official discharge diagnosis?
This determines what Medicare and insurance will cover for home equipment
Is a skilled nursing facility (SNF) or rehab stay being considered?
Medicare covers 100 days of SNF after a 3-day qualifying hospital stay — ask if it applies
Has a referral been made to a home health agency?
Medicare covers home health nursing, PT, OT, speech therapy after hospitalization
Has a DME (medical equipment) order been placed?
Who is the supplier? When will the equipment arrive? Can someone be home to receive it?
What follow-up appointments are needed, and when?
Get exact dates, not just "in a few days." Confirm the doctor's office has been notified.
What are the warning signs that should trigger a return to the ER?
Get this in writing. Many readmissions are preventable with clear criteria.
What medications have changed, and why?
Ask the pharmacist (not just the nurse) to walk through the new medication list
Are there any activity restrictions? Weight-bearing limits? Driving?
Critical for setting up the home environment correctly before arrival
Who is the primary point of contact if something goes wrong at home?
Get a direct phone number, not just the main hospital line
Is a home health aide (personal care) covered?
Medicare does NOT cover custodial care. Ask about Medicaid or supplemental coverage if needed.
What to Have Ready at Home
Prepare the home before the ambulance or car arrives. Many readmissions happen in the first 72 hours — this list reduces that risk.
Clear a path from the front door to the bedroom and bathroom
Remove rugs, extension cords, pet gates, furniture — anything that could cause a trip
Set up the sleeping area on the ground floor if stairs are a problem
Hospital-grade bed rails or a bed assist handle ($30–$60) can help significantly
Install non-slip mats in bathroom (tub, shower floor)
Falls in the bathroom are the most common hospital readmission cause
Stock medications (filled at pharmacy BEFORE discharge if possible)
Hospital discharge pharmacies can often fill new prescriptions on-site
Set up a medication schedule chart visible in the kitchen
After hospitalization, medication errors spike — a visible chart helps caregivers too
Confirm equipment delivery date and be home to receive it
Beds, lifts, and O2 equipment require someone to accept delivery and get setup instructions
Prepare easy-to-eat meals for the first 3 days
Post-hospital appetite is often poor. Broth, smoothies, soft foods reduce feeding stress.
Arrange caregiver schedule for first 48 hours (who stays overnight?)
First night home is highest risk. Plan who is sleeping nearby, not just nearby in the day.
Post emergency numbers on the fridge (doctor, pharmacy, home health, 911)
Include the specific doctor managing the discharge condition, not just the PCP
Check internet and phone signal in the bedroom
Telehealth follow-ups are increasingly common; a working signal matters from day one
Insurance Calls to Make
Make these calls within the first 24 hours home. Delays in notification can affect coverage — especially for equipment and home health.
Call Medicare (1-800-MEDICARE) to verify home health authorization
Confirm the home health agency was referred and that Medicare has the claim on file
Call Medicare Advantage plan (number on back of card) to verify DME coverage
MA plans have different DME networks than Original Medicare — confirm your supplier is in-network
Call Medigap/supplemental insurer to notify of hospitalization
Some supplemental plans require notification within a set window — check the welcome letter
Confirm DME supplier is Medicare-enrolled and billing on your behalf
Ask: "Are you a Medicare-enrolled DME supplier?" and "Will you bill Medicare directly?"
Ask DME supplier about patient cost share (copay/coinsurance)
Medicare Part B covers 80% after deductible — you pay 20%. Get this in writing.
If prior authorization was required, confirm it was approved
PA denials are one of the most common reasons equipment doesn't arrive. Ask specifically.
If Medicaid is involved, call the Medicaid office to notify of discharge
Medicaid may cover items Medicare doesn't — including personal care aide hours
First 48 Hours Timeline
This is the highest-risk window. Use this hour-by-hour guide to stay organized.
Hours 1–3
Arrival & Setup
- Get patient settled in prepared sleeping area.
- Verify all equipment has arrived (or confirm delivery time).
- Review discharge paperwork together — medication list, activity restrictions, follow-up dates.
- Fill and organize all medications.
Hours 3–6
First Meals & Comfort
- Offer fluids and a light meal (appetite is often poor post-hospital).
- Confirm pain level and first medication doses as scheduled.
- Call home health agency to confirm first visit time.
- Test all equipment — oxygen concentrator, CPAP, bed controls, call bell.
Hours 6–24
First Night
- Who is sleeping nearby? Confirm overnight coverage.
- Set medication alarms for nighttime doses.
- Keep follow-up appointment dates visible on the fridge.
- If any warning signs appear (from discharge papers), go to ER — don't wait.
Day 2
Stabilization
- First home health nurse visit (typically within 24–48 hrs of discharge).
- Review any outstanding equipment deliveries — follow up on anything missing.
- Call the primary care doctor (or discharge specialist) to confirm they received the discharge summary.
- Check in emotionally with your loved one: How are they feeling? What hurts? What helps?
Still have questions?
Discharge situations are complicated. Our team can walk you through what to do next.
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